Q: What does the website migration service involve? Will my web site be secure?
A: The web site migration service available at Spider Hosting is absolutely free and consists of transferring all your website files, databases and emails from your present web hosting provider to your brand–new web hosting account with us. We’ll also revise all the configuration settings needed for your web sites to be completely operational on our ultra–modern cloud hosting platform.Our techs are completely capable of transferring just about any website. With years of experience in the industry, they are experts in the inner workings of our web hosting platform, our Control Panel and all other well–known Control Panels. For them, transferring a custom–built app with a lot of custom libraries is as elementary as moving a plain WordPress–based blog.
Q: Web site migration sounds like lots of work. How long will it take?
A: We strive to accomplish all web site migrations as fast as possible. Nonetheless, we do not have a set time frame for web site migrations. There are certain aspects that you have to consider – the actual size of your website and the workload of our website migration staff, etc. We constantly try to carry out each migration in under 48 hours. With smaller–sized sites, our team usually manages to finish in under 24 hours.
Q: What data will I have to provide to your Website Migration Department?
A: Yep. We’ll require the name of the site that you’d like us to migrate. We’ll also require a way to log into your old hosting account so that we can get the files pertaining to your web site.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: How about downtime? Will my website be unavailable?
A: Your web site will work exactly like it did before with your old web hosting provider. Once we have completed the transfer, your web site will be configured to work on our web hosting platform and we will alert you to preview it. If it is functioning properly, all you will need to do is modify the NS resource records for your domain name. Your web site will be transferred to us with no downtime.
Q: Will my present web hosting provider need to provide any information/assistance?
A: Nah. We’ll never touch base with your web hosting provider about anything at all. They won’t be aware of the web site migration either.
Q: Which hosting platforms do you support?
A: Yep. We support all regular Linux–based hosting platforms. We don’t support Windows–powered web hosting platforms, as we don’t provide Windows hosting services ourselves.We also do not support proprietary web site building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.