A 99.9% Server Uptime
Our cloud hosting system is based on a steady, top–class hardware architecture and a heavily modified Linux distro. This is why, irrespective of what your web site is, or how many web site visitors you’ve got, or even in case there is a DoS attack, our web hosting servers will stay up and running and your websites will remain online.
All our Linux cloud packages packages offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
In order to deliver a high–quality web hosting service, you can rarely lean on the default network configuration in a datacenter. We have set up our very own custom internal network in order to ensure the best possible connection speed with the outside world.
And thanks to this, irrespective of which data centers you select: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are unsatisfied with our hosting services, or if you consider them inadequate, or if you decide that you need to use a Linux VPS hosting packages instead of a cloud hosting package – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will retain complete control over your domains even if you cancel your account with us.
24/7 Technical Support
We have cautiously handpicked each single member of our 24x7 support department so that we can offer the best possible support service you can possibly get. Each of our technical support engineers has many years of experience dealing with web hosting accounts behind his back, so they know what they are doing. What’s more, they’re available to you 24x7 – you can reach them at any time and they’ll respond back to you ASAP.
Their average response time is below twenty minutes, whilst with many other hosting vendors you have to wait around for days. Plus, we offer you a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be answered in under sixty minutes.