1 hour ticket response
Spider Hosting’s team of support engineers is committed to supplying fast answers to each of your questions. We’ll review your customer support ticket the second it has been delivered and will reply back with a solution to the problem within maximum 60 minutes after the helpdesk ticket submission. Actually, our average client support ticket response time is twenty minutes.
An Exceptional Technical Support Service
Each member of our customer support team has several years of experience in the Linux cloud packages industry and most of them have worked for us for at least 5 years. They are all ready to respond to all your questions in the most efficient manner possible.
An Easy–to–Browse Help Section
To help you get a quick tip on how to use a particular service, we have implemented a very intuitive Help Center section in the Control Panel. You can search through a wide collection of web hosting account management articles and website administration articles, take a gaze at the F.A.Q. archive or check out our how–to video tutorials.