If your hosting service provider offers live chat support, you can speak with an agent in real-time and find out helpful info or get a problem resolved in a timely manner. The key advantage of using chat compared to calling to talk with a live person is that you will need only a computer with Internet access, so you will not pay any charges in the event that you're in a different state or country. In addition, it is simpler to copy and paste information like domain names, usernames or error messages i.e. details which are sometimes difficult to provide to the other party on the phone. The live chat is also a considerably quicker approach to contact the web hosting company's support team compared to using a ticketing system. Last, but not least, when some situation requires more time to be taken care of, you can do something else while you wait for guidance on the live chat, so that you won't lose time - something that's not possible when you are on the phone.

Live Chat Support in Cloud Hosting

We supply a live chat support service for all Linux cloud packages that we offer and we will support you with almost everything in real time. In case you don't have an account with our company yet, we'll be able to give you more info about the packages so as to help you to select the most suitable package. In case you are an existing client, we will be able to help you with any general or billing issue as well as with plenty of common technical troubles, such as an email address setup in a desktop e-mail client. In case you are unable to phone us for some reason or you're in some country where we don't have a local phone number, the live chat is the best choice to contact us. Of course, some troubles require more time to examine and test, which means that you'll have to open a support ticket to our technicians, still, we can save your time and help you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is accessible to all of our potential and current clients. In case you're searching for a new hosting account, you can chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated packages so that you can pick the perfect package for your sites. In case you already own an account with us, we'll be able to support you in a very timely manner with billing, general and 1st level technicalmatters. Even though in certain cases you'll need to open a ticket because there're situations that can't be resolved through a live chat, we will be able to help you with lots of standard tasks, for example setting up an email account in an e-mail client or redirecting one domain to another. As a result, you will get timely support and you'll save a long time.